Terms and conditions - ITSAPARK user account
These terms and conditions (the “Terms”) are applicable when you register and use an account on itsapark.com (the “Account”) provided by H & M Hennes & Mauritz New Business AB & Co KG reg. no. 27/606/00205 (“ITSAPARK”, “we” or “us”). By registering an Account you agree to be bound by these Terms.
Itsapark.com is a platform where you can browse a curated product and service assortment based on ITSAPARK’s independently developed sustainability criteria. The access we grant you to use itsapark.com by registering an Account is free of charge and continues as long as you fulfil your responsibilities in these Terms.
Please note that ITSAPARK is only a provider of the platform itsapark.com as such. The feature to purchase products and services on itsapark.com from third party vendors is provided by an independent solution provider, called Tipser AB, reg. no. 556860-0919, with its registered address at Hovslagargatan 5A1, 111 48 Stockholm, Sweden, (“Tipser”). For purchases, Tipser’s own terms and conditions will apply, as further described under section 3 (Using itsapark.com).
We reserve the right to make amendments to these Terms from time to time without prior notice. If such amendments will materially affect your use of itsapark.com or your Account negatively, we will send you a prior notification via email. If you do not agree to the amendments you may terminate your account and stop visiting itsapark.com. You can find the latest version of these Terms here.
2. The Account
To register an Account on itsapark.com you must be at least 18 years old, or 16 years old and have the consent of a parent, guardian, or legal representative as applicable. You also need to provide us with a valid email address. Please note that we only allow one (1) registered Account per email address.
Your Account will remain active until it’s terminated by either you or ITSAPARK. You may terminate your Account at any time, and for any reason, by sending an email to email@example.com. If your Account is terminated, irrespective of by you or by ITSAPARK, your access to itsapark.com will cease immediately.
If you are proven or reasonably assumed to be in violation of these Terms, ITSAPARK has the right to terminate your Account without any prior notice to you and ITSAPARK reserves the right to refuse or terminate any new Accounts you are found to possess or attempt to create in the future. We also have the right to terminate your Account if we change key features or decide to no longer provide itsapark.com.
As you are responsible for all activity that is conducted on your Account, please make sure that you keep information of your user name and password confidential.
You can find information about how ITSAPARK will process the data you submit when registering and using your Account in the Privacy Notice.
3. Using itsapark.com
An Account will allow you access to itsapark.com and features such as the possibility to create a profile and save favorite items. Please note that ITSAPARK may add, modify, or remove content and features to itsapark.com at ITSAPARK’s sole discretion. Any new or modified content or features are subject to these Terms.
The feature to purchase products and services on itsapark.com from third party vendors is provided by the independent solution provider Tipser. Tipser is the provider of product data for all products and services displayed on itsapark.com, as well as the provider of the solution enabling you to make a purchase directly on itsapark.com (including the shopping cart and checkout features, the payment solution, and the placing of orders with each respective third party vendor). Even if the product(s) or service(s) you purchase will be shipped from or provided by each respective third party vendor, Tipser is the merchant of record when you purchase products or services on itsapark.com and is financially and legally responsible for all aspects of the transaction. This includes post-transaction responsibilities, such as the provision of customer service. If you want more information about Tipser, review Tipser’s terms & conditions, or have a customer complaint, please visit https://support.tipser.com/en. Also, please note that if you are not able to settle a complaint with Tipser you can submit your complaint to the EU online dispute resolution platform at http://ec.europa.eu/consumers/odr/.
4. User’s liabilities and restrictions
ITSAPARK want to provide the best possible online experience. To make this possible we need to know that our services runs like clockwork. You understand and agree not to (i) post, transmit, redistribute, upload, or promote any communications or content that could harm or negatively impact our business, products or services; (ii) act in a manner or employ any device that restricts, impairs, interferes or inhibits any other user from using or enjoying itsapark.com, or which impacts the security of itsapark.com, or (iii) employ any device or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation spiders, bots, crawlers, avatars or intelligent agents) to navigate or search itsapark.com, or to copy content from itsapark.com. We reserve the right to immediately bar access to the site and close the account of any user who violates this provision or any other provision in these Terms.
We do our best to ensure that information on itsapark.com is complete, accurate and current. Despite our efforts information on itsapark.com may occasionally be inaccurate, incomplete or out of date. We do not warrant the accuracy or completeness of the information, content or materials provided through itsapark.com.
ITSAPARK does not warrant that access to itsapark.com or your Account will be delivered uninterrupted, timely, secure, or error-free. Technical support is provided on a best-effort basis by our Customer Service. If you experience any issues, please email us at firstname.lastname@example.org.
As noted in section 3 (Using itsapark.com), the feature to view and purchase products or services on itsapark.com from third party vendors is provided by an independent solution provider. ITSAPARK does not assume any liability for any such purchases of products or services.
6. Governing law, disputes etc.
These Terms are governed, interpreted, and applied in accordance with the laws of Germany. However, if the user of an Account is resident in another country than Germany these Terms can be subject to mandatory consumer protection laws and regulations in force in the country of residence which may provide the user additional rights.
If anything in these Terms is found to be unenforceable for any reason, this will not affect the enforceability of any other terms.
If you have a complaint regarding itsapark.com or your Account please contact our Customer Service by sending an email to email@example.com. In the event that a solution cannot be reached, the competent authorities to settle the matter are the courts in the country of the user’s residence.
7. Company information
Provider of Itsapark.com: H & M New Business AB & Co. KG Spitalerstrasse 12, 20095 Hamburg, Germany VAT number: DE312080390 Corporate identification number: 27/606/00205